Terms & Conditions for Health365 Medical Concierge Service

Effective Date: 20 Dec 2024

Health365 offers a WhatsApp tele-medical concierge service. By using our services, you agree to the following terms and conditions:

1. Nature of Services

Health365 operates as a medical portal and online publisher. We facilitate connections between users and medical professionals, clinics, and hospitals. We provide access to a network of healthcare providers; however, we do not assume any responsibility or liability for the actions, services, or outcomes provided by these medical professionals.

2. Appointment Facilitation

Health365 assists users in scheduling appointments with doctors and clinics. It is important to note that we do not endorse or recommend specific healthcare providers. Users are encouraged to perform their due diligence when selecting a healthcare professional.

3. No Medical Advice Provided

The information shared through Health365 is intended solely for general informational purposes and should not be interpreted as medical advice, diagnosis, or treatment. Users are strongly advised to consult qualified healthcare professionals for any medical concerns or conditions.

4. Limitation of Liability

Health365 shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or reliance on any information provided through our platform. This includes but is not limited to, issues related to appointment bookings or interactions with healthcare providers.

5. Emergency Situations

In the event of a medical emergency, users should immediately contact emergency services or visit the nearest hospital. Health365 does not provide emergency medical services and cannot be held responsible for any emergencies that may arise.

6. User Responsibility

By utilising our services, users acknowledge that they are responsible for their own health decisions and that Health365 is not liable for any outcomes resulting from the use of our service or interactions with healthcare providers.

7. Acceptance of Terms

By accessing or using the Health365 Medical Concierge Service, you acknowledge that you have read, understood, and agree to this disclaimer in its entirety.